Customer Testimonials

Good experience so far

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

Zeeshan Vrani
PRIME COMMUNICATIONS

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:57:36+00:00

Zeeshan Vrani
PRIME COMMUNICATIONS

Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience

I highly recommended SpectrumVoIP

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

Ken Jones
CARY INDUSTRIES

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:54:29+00:00

Ken Jones
CARY INDUSTRIES

Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others.

What a stress-free setup!

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-05-24T17:10:19+00:00

Emily Boaz
FIRST UNITED METHODIST CHURCH - SHERMAN

Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!

Excellent service

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:53:01+00:00

Fern Buritica
ABC PROSTHETICS & ORTHOTICS

Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!

Very professional

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:48:48+00:00

Amber Upshaw
CENTURY 21 ALLIANCE PROPERTIES

Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us.

Going above and beyond

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

Staff
ROLLING HILLS APARTMENTS

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:58:26+00:00

Staff
ROLLING HILLS APARTMENTS

Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset.

I commend you!

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Jeff Madden
AGAP OF TEXAS

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:59:46+00:00

Jeff Madden
AGAP OF TEXAS

I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU.

Great work ethic

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

Becky Johnson
BOND EQUIPMENT

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:50:35+00:00

Becky Johnson
BOND EQUIPMENT

Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic.

You have the BEST installers

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

Robert Reeve
REEVE ELECTRIC COMPANY, INC

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-06-12T20:56:13+00:00

Robert Reeve
REEVE ELECTRIC COMPANY, INC

Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management.

I’m impressed!

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T

Kurt Messerschmitt
THE FIG GROUP, LLC

SpectrumVoIP | Business Phone Systems & Service
5.0
2019-05-24T17:11:21+00:00

Kurt Messerschmitt
THE FIG GROUP, LLC

I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T
5
10

"Garrett went above and beyond to make sure we understood everything and was very professional. If he didn't know the answer he took the time to figure it out and help us."

Amber Upshaw Century 21 Alliance Properties
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"Taylor K. gave us customer support that we have not experienced from other installation services. He should be commended for his work ethic."

Becky Johnson Bond Equipment
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"Carlos was excellent! He went above and beyond to make sure our services were installed properly and we had plenty of training on how to use them. Thank you!"

Fern Buritica ABC Prosthetics & Orthotics
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"Taylor K. was awesome and Lawrence D. stayed in touch with our IT manager from the start. Definitely have and will recommend SpectrumVoIP to others."

Ken Jones Cary Industries
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"Had a very great experience with the set up of our new phones! They were able to figure out all of the problems that come along with an old building very quickly!"

Emily Boaz First United Methodist Church - Sherman
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"Jeremy was one of the best installers that I've had experience working with in over 30 years of technical management."

Robert Reeve Reeve Electric Company, Inc
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"Phones are working all the time without any downtime, no complaints"

Staff City of Pottsboro
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"Things have been good since we’ve on-boarded with SpectrumVoIP and it’s been an overall a good experience"

Zeeshan Vrani Prime Communications
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"Thank you for sending Chris H. out. He was very professional and extremely helpful…he went over and above what was requested…He is a great asset."

Staff Rolling Hills Apartments
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"I have been impressed with SpectrumVoIP. They seem attentive, thorough, efficient and on top of their game. A welcome relief from the nightmare that is AT&T"

Kurt Messerschmitt The FIG Group, LLC
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"I really notice, appreciate and am comforted by SpectrumVoIP and your ability and willingness to rise in the face of adversity…THANK YOU."

Jeff Madden AGAP of Texas
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Logan Walls
Logan W.
14:15 12 Feb 19
Jordan and his team did an amazing job with our business install last Thursday, they are quick efficient and best of all we didn't run into any issues. He was very attentive in making sure we felt comfortable using our equipment as well as the entire set up process, plus they were so fast it didn't even feel like they were even here. We were very hesitant switching from Frontier to Spectrum given we are a very busy medical practice but all in all we are over the top impressed with how everything ended up. I would HIGHLY recommend making the switch if you haven'y already. Thanks SpectrumVoIP!read more
Olympic Optometric Center, Inc.
Olympic Optometric Center, I.
18:31 14 May 19
I am very happy to change to Spectrum internet phone system. The tech guy knows pretty well how to do his job. Easy use and faster service.
Toidi Norom
Toidi N.
15:15 17 May 19
Very Flexible, Great product, Great support. Easy to setup and use. Always ready to do more than required
Joe Rubin
Joe R.
16:50 02 May 19
We dealt with Jordan Bigony in setting up our system and he was very knowledgeable, patient and helpful. He was willing to take as much time as we needed and encouraged us to ask anything for further explanation!!read more
Paul Taylor
Paul T.
20:26 29 May 19
Jody Morris is a very professional and knowledgeable service integrator. She is very responsive. She replies to her emails and voice mails promptly. Our overall satisfaction with Spectrum VOIP is outstanding!!read more
Kevin Miller
Kevin M.
12:08 05 Apr 19
I worked with several People at SpectrumVOIP, from the Project Manager Annette Finley; Carlos Ruiz their field technician and Michael Buchanan the programmer who handled the configuration of the system and auto-attendants. All were superb and helpful to us at a critical phase because we were not only moving to a new phone system but the company was also simultaneously moving to a new physical location and that complicated matters tremendously. But I cannot say enough good things about the way each of these professionals handled the process. They are each a credit and an asset to the company they work for. And the system itself is fantastic.read more
Jahvy Patel
Jahvy P.
21:49 12 Jun 19
Judy Morris (Project manger) was very knowledgeable and wonderful. She has helped us and our business tremendously. This has been a big change for our business. Jody and her associates were great and easy to work with.Thank you so much!!!!!read more
Shelly Reeves
Shelly R.
18:20 25 Jan 19
Within several minutes of posting my technical help request, Tyler Kunkel emailed me and solved my issue immediately. I highly recommend SpectrumVoIP for your needs.
Taylor Phillips
Taylor P.
21:14 18 Apr 19
Omar was effecient and made it easy to get what I need accomplished. There was a very short wait time and even the holding music was nice.
Renee Hicks PMP
Renee Hicks P.
16:32 15 Feb 19
Joshua Hughes has been amazing with our organization. The immediate response and support he provides has allowed our phones to efficiently operate to meet our business needs. He continues to go over and above by following up with us after each service call to ensure things are still working and that we do not have additional needs. He is definitely an asset to your organization. Thank you Joshua for caring about our business needs.read more
Ron Wokasien
Ron W.
17:41 09 May 19
Nathan was excellent in providing service for my office internet problem. He was patient in walking me through steps to get to problem. I hope anyone who encounters a problem would be as fortunate as I was to work with Nate!! Thank you!read more
Katherine Hanawalt
Katherine H.
15:36 30 Apr 19
We had our new Spectrum VoIP phones installed yesterday and it went very smoothly! We are very satisfied with them so far. Our field technician was also amazing... helpful, knowledgeable and patient.read more
NOLA PHILLIPS
NOLA P.
22:29 06 Jun 19
The Tech was Great! So knowledgeable! He had a lot of work to do and did so quickly and efficiently. I think with his explanations of how thingswork I have made a Great Choice! I cannot praise him enough!read more
Brittany Tipton
Brittany T.
21:58 30 Jan 19
Love SpectrumVoip the customer service team is outstanding they are extremely helpful!! Tyler Kunkel especially he was able to help me fix a problem we were having after switching offices. He was professional, prompt and understanding!read more
Andrew Menard
Andrew M.
14:08 05 Jun 19
After 40 minutes on the phone with Nate, we thanked him for all his work and let him know he was the best tech support by phone we've had. Thanks Nate
Tyler Mead
Tyler M.
14:27 21 May 19
Network Technician Jordan B out of Texas was great to work with. Being in IT it was nice to communicate with someone that understood our needs and equipment.
Corkey McFarland
Corkey M.
21:24 09 May 19
Our company just switched our phones and fax lines to SpectrumVoIP , phones are working wonderfully. The clarity is amazing. We are having a little issue with the fax working properly but Colin Chisolm is working closely with us to issue the error is corrected. He has been most helpful with assisting with the issue and keeping us informed on the process. Thanks Colin!!read more
Christina Cantu
Christina C.
17:50 20 Jun 18
Absolutely love this company! I have been with them for 3 years now and just signed ANOTHER contract! Hardly any issues and the ones I had were always fixed within the hour sometimes even the half hour. Best of all? You talk to an actual person in Texas when you call the help desk. :)read more
Cyndi Doyle
Cyndi D.
17:22 19 Apr 19
Nate with tech support was so helpful! Walked me through how to fix the problem and then we tested it before hanging up. I appreciated him taking the time to teach me rather than doing it for me! Thanks NATE!!!!read more
Tommy Barnes
Tommy B.
22:07 28 May 19
Nathaniel DePappe was outstanding a professional! very patient with me and made things easy to understand. TB
Cathy Speight
Cathy S.
18:16 16 Apr 19
I worked directly with Michael Buchanan and he did a phenomenal job. He is patient and very easy to work with. We were having trouble with our internet and he went above and beyond to help us work through it. Only a few days in but we LOVE our VoIP service and so glad we got to work with Mike for technical needs. Thanks again for all your help.read more
Louis Church
Louis C.
13:52 01 Jun 19
Garer Gayoso did a fabulons job. Very professional and thorough. Stayed u;stil the job was done. Explained everything very well. Made sure i had all of the information I needed. Great expérience for something that usually never goes as planned.read more
Trayce Cerwick
Trayce C.
15:08 15 Feb 19
Jordan did an amazing job helping us transition to our new phone system. He was very patient and took ownership of our account to make sure everything worked well.
Vaughn & Company Salon
Vaughn & Company S.
20:41 05 Jun 19
We are very happy with our new phones. The technicians have all been great to work with and answered all of our questions. Jody Morris has helped us so much! This has been a big change for our business. Jody and her associates have made it very easy for us.read more
U-BUILD-IT Aluminum
U-BUILD-IT A.
16:42 21 Dec 18
John-David is "Rockstar" when it comes to Customer Service! He get's everything done quickly and efficiently. He explains everything thoroughly to be sure I understand, and has the patience of a "Saint" when I don't. Best experience working with him, and the Phone system is pretty awesome too! Many of my customers have commented on what a user friendly, professional auto attendant we have now. We definitely recommend SpectrumVoIP to enhance your business communications!read more
Danielle Redland
Danielle R.
16:32 28 Jan 19
Spectrum put in a whole new telephone system for us and we are and have been delighted with the service all through the transition. Excellent service!
Nick Lamb
Nick L.
03:46 01 Mar 19
I've worked with numerous VoIP providers in my career. Today was my first experience deploying a SpectrumVoIP solution. Some of it was different that the other providers I typically work with but...there support was phenomenal and guided me through the entire process. I worked with the same technician (Jordan) each time I called in. He even provided his direct line. On top of that he stayed late to verify everything was working as intended. Those of you in the IT industry know this is rare from vendor support.read more
John Weathers
John W.
00:44 13 Jun 19
Garrett Gayoso did a fantastic job installing our new phones and training us on operation. Well done!
Newell Baptist
Newell B.
13:58 23 Oct 18
We love our new phone system. John-David Alford was a great project manager to work with and kept everything going smoothly.
Mia Glenn
Mia G.
19:34 21 Sep 18
David in tech support - Stellar phone support. I requested a very complex process because I am in 2 different locations in the office depending on calls (public/private) and David customized my phones that will make my job/life easier - Totally AMAZING!!!read more
Jay Patel
Jay P.
22:56 28 Jan 19
Jordan B. was a tremendous help. He asked the problem and within couple minutes he was able to resolve it. SprectrumVOIP rocks!
tommy shugart
tommy S.
21:53 30 Jan 19
Great team all the way around. They are very helpful and very professional. The service we have received from them has been top notch. I would highly recommend them for any upgrade to your current business. The team from sales to training are world class.read more
Brandi Wiginton
Brandi W.
16:08 03 Jun 19
Our office just recently moved and in the process switched phone providers to Spectrum VoIP. As we all know, moving is incredibly stressful in itself, as far as trying to get all systems up and running and get back to being able to operate business. Jordan Bigony was a lifesaver to us when it came to getting our phone system set up and working the way that we need. Jordan spent over two (2) hours on the phone with me going through each item in detail until our phones routed exactly how we wanted, looked exactly how we wanted, etc. After taking the time to understand how our office works, he was able to offer suggestions for the phone setup that I never would have even thought of. Jordan's help and commitment to seeing the project through was the one bright spot in an otherwise stressful time of transition for our office.read more
Ben Herson
Ben H.
15:19 10 Jun 19
Jordan at SpectrumVoIP was very helpful and prompt! The commissioning was simple and any changes we needed, he handled very quickly. We are very pleased with the quality of the phone calls and the ease of use via the Portal. Would recommend SpectrumVoIP if you're looking to update your current phone system.read more
Blake Guy
Blake G.
01:52 17 May 18
I signed up with Spectrum just recently and need to make a shout out to John-David Alford. He set the expectation from the beginning and made the process super easy switching from AT&T. I look forward to having my business phones with Spectrum VOIP and will keep John-David on speed dial and he is the best!Thank you!read more
Jose Medina
Jose M.
21:56 03 Jun 19
Jody Morris was and is a great person to work with. She is patient and was more than willing to answer and advice me on all my questions or concerns. I certainly recommend her if you want to go VoIP. I had my doubts but all doubts were taken care of with no incident to us. Thanks to Jody!read more
Manuel Gomez
Manuel G.
15:26 13 Aug 18
I got Spectrum VOIP for my business and I am very satisfied with the service that I received. I have a insurance company and our phone service is very important to us so I was hesitant on switching over, but the switch was pretty smooth and my project manager, John Alford, kept in constant communication with me. We have our phone, internet and fax lines with Spectrum VOIP and I even got an additional phone line and still managed to save around $150.00 / month! Very pleased overall!read more
Kyle Boenitz
Kyle B.
15:26 06 Jul 18
New to the company/service. We had a few hiccups in the first couple weeks after installation (which is why this review is 4 stars and not 5) but after working with a very talented team of tech support specialists and our outstanding project manager John-David Alford we are now up and running smoothly. I really like the service so far and am very happy now that everything is going as it should be.read more
Charles Thurston
Charles T.
17:21 14 May 19
We have just purchased Spectrum VoIP from Brian Fredickson (Fredickson Communciations LLC). We are impress with the transition and we like the new phones and the web portal. Spectrum VoIP was great at helping us getting over the bumps of phone adjustment and faxing. Also, their training with the webinar by A.J. Jackson and the tech was invaluable. Good teaching series. Michael Nguyen was instrumental in setting up the project from the beginning and also, guiding everyone when we had challenges. I appreciate his professionalism and service. Thank You Wisdom Senior Careread more
Ashley Cunningham
Ashley C.
16:39 07 Jun 19
Jordan came in to hook up my phones and he did a wonderful job. I was on a zoom meting and i was having trouble with my computer and microphone and he offered to fix it! Now, not only do I have phone service but I can be heard in my meetings without having to call in from my phone and my computer just to hear my voice!! thanks so much Jordan!read more
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